Integrating UX principles and tools into the IT workspace.

While most of my work is under NDAs, I was able to work on several sections of the Citrix website and collaborate with commerce apps across the digital marketplace.

I worked alongside IT and customer success to design, test, and implement new designs, processes, and more. Here are a few key methodologies that I implemented during my time at Citrix:

• User testing/interviews

• Focus groups

• Cognitive walkthroughs

• Heuristic evaluations

• Card sorting

• A/B testing

• Product audits

• Qualitative & Quantitative analyses

• Wireframing

• KPI analytics

Feel free to check out some of my handiwork on Citrix.com!